Privacy Policy

1. Data Controller and Contact

Faturaşef processes personal data to provide receipt scanning, warranty tracking, budgeting, support and subscription features. For privacy requests, contact us at destek@faturasef.com.

2. Information We Process

• Identity and contact data such as name, surname, email address and support messages.
• Account and subscription data such as plan type, subscription status and purchase channel.
• Receipt and warranty data such as receipt images, store, product, amount, date, category and warranty period.
• Technical data such as device information, IP address, session data, error logs and similar identifiers.
• Optional content such as complaint, suggestion, consumer petition and report details.

3. Purposes of Processing

We process data to create and manage accounts, scan receipts, calculate warranty dates, send reminders, provide budget analysis, manage subscriptions, respond to support requests, improve security, fix errors and comply with legal obligations.

4. Legal Basis and KVKK

For users in Türkiye, processing is carried out under the Turkish Personal Data Protection Law No. 6698 (KVKK), including contract performance, legal obligation, legitimate interest, establishment or protection of a right, and explicit consent where required.

5. Sharing and Transfers

Data may be shared with hosting, infrastructure, email, analytics, payment and customer support providers, and with authorized public institutions when legally required. International transfers, if any, are handled under applicable KVKK rules.

6. Retention and Deletion

Personal data is retained for as long as necessary for the relevant purpose or legal retention period. When the purpose ends, data is deleted, destroyed or anonymized. Users may request deletion of account and receipt data, subject to legal retention obligations.

7. Your Rights

You may request information about your data, correction, deletion, restriction, objection and information about transfers where applicable. KVKK requests can be sent to destek@faturasef.com.

8. Security

Faturaşef applies appropriate technical and administrative measures to protect personal data. However, no internet transmission or storage method can be guaranteed to be fully secure.

9. Changes

We may update this policy when the service, legal requirements or operational needs change. The current version is published on this website.